Here is what happens when you use Valley's Best:

 

Step 1:  We discuss your cleaning needs before we come to your home. 

 

We will then provide a TRUE ESTIMATE of the cost of our services that you can trust!   

 

 

Step 2:  If you like our estimate, we set up an appointment. 

 

We can set up a reminder call/text the day before the appointment.  We will also call or text you when our technician is on the way to your home.  

 

 

Step 3: We will do a pre-clean walkthrough. 

 

If there are any heavily stained areas, extra treatment needs, or additional services requests that weren't previously discussed, we will review all of that before we start work. 

 

We will confirm the exact work order and service cost before we begin work.  We will cover any of your questions before we ever begin our services.

 

 

Step 4: Now for the cleaning!

 

Our standard cleaning includes pre-treatment, conditioning rinse, and steam cleaning from our powerful truck mounted cleaning machine! 

 

Finally, we will put on any finishing touches and see if you are interested in Scotchguard, grout sealant, or other long-term care options.  We greatly care about customer satisfaction.  And these finishing touches help us make sure the area looks great now and stays clean long after we leave.

 

 

Step 5:  When the job is complete, you and our technician will do a joint inspection before you pay.  

 

We want to make sure we answer any remaining questions or concerns.  We need to make sure you are completely satisfied. 

 

 

Step 6:  After the technician has left, we will do a quality assurance follow-up with you. 

 

We want to hear everything about your experience!  

 

We want to answer any questions or discuss any concerns. 

 

We want you to be a Valley's Best customer for life and these follow-up calls help us make sure you are a happy and satisfied customer!